1. Information We Collect
We may collect and process the following types of personal data:
a. Information You Provide Directly
- Name, address, email address, and phone number.
- Financial details, including income, expenditure, and credit history.
- Business details, such as company name, registration number, and VAT number.
- Documents you upload, such as identification or proof of income.
b. Information We Collect Automatically
- IP address, browser type, and operating system.
- Details about your visits to our website, including pages viewed, duration of visit, and referral sources (via cookies and analytics tools).
c. Information from Third Parties
- Credit reference agencies, fraud prevention agencies, or other partners involved in the asset finance process.
2. How We Use Your Information
We use your personal data for the following purposes:
a. Providing Our Services
- To process your enquiries, applications, and agreements for asset finance.
- To assess your eligibility for finance products.
- To communicate with you about your application or our services.
b. Improving Our Website and Services
- To analyse website usage and improve user experience.
- To personalise content and offers based on your preferences.
c. Marketing Communications
- To send you promotional materials and updates, if you have opted in to receive them.
- You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us.
d. Legal Obligations
- To comply with regulatory and legal requirements, including anti-money laundering and fraud prevention checks.
3. Sharing Your Information
We may share your personal data with:
- Finance Providers and Lenders: To process your application and provide tailored finance solutions.
- Credit Reference and Fraud Prevention Agencies: To assess creditworthiness and verify your identity.
- Service Providers: Third-party companies that support our operations, such as IT providers or payment processors.
- Regulatory Authorities: To comply with legal obligations or respond to lawful requests.
We will never sell your personal data to third parties.
4. Data Retention
We retain your personal information only as long as necessary to:
- Fulfil the purposes outlined in this policy.
- Comply with legal, regulatory, or reporting obligations.
- Resolve disputes or enforce our agreements.
Typically, this is for a period of 6 years after the conclusion of your relationship with us unless otherwise required by law.
5. Your Rights
Under the UK General Data Protection Regulation (GDPR), you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we update or correct inaccurate or incomplete data.
- Deletion: Request that we delete your data where it is no longer necessary for the purposes collected.
- Restriction: Request limited processing of your data in certain circumstances.
- Data Portability: Request a copy of your data in a machine-readable format.
- Objection: Object to the processing of your data for direct marketing purposes.
To exercise your rights, please contact us at [email protected]
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Understand how visitors use our website.
- Remember your preferences for future visits.
You can manage your cookie preferences or block cookies via your browser settings. For more details, see our Cookie Policy.
7. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, or misuse. These include:
- Secure servers and encrypted data storage.
- Regular security assessments and staff training.
- Limited access to personal data on a need to know basis.
8. Third Party Links
Our website may contain links to third party websites. Please note that we are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
9. Updates to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us:
You can contact us by phone, or email or in writing, using the contact details published on our website from time to time. You’ll find them, at the bottom of our home page
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have not handled your data in accordance with the law.
This privacy policy ensures transparency about how we handle your personal data and reflects our commitment to protecting your privacy.